Announce and notify

Compose an announcement for the right audience, publish it, then confirm recipients can see it in Notifications or Parent messages.

Steps

1. Compose - Announcements or role hubs
   • Admin: Announcements / Communication
   • Teacher: Announcements
   • Secretary: Communications
   • Tip: put https:// on external links. Broken or bare URLs fail on mobile.

2. Pick the audience

   • Choose parents, teachers, students, or a class-scoped group as shown in the composer.
   • Tip: wrong audience (parents vs teachers) is the most common miss. Preview the scope before send.

3. Publish / send

   • Save and send. For SMS paths, confirm credit and the SMS log under Secretary if delivery looks quiet.
   • Tip: SMS credit exhaustion looks like "send succeeded" in the UI but nothing arrives.

4. Confirm delivery

   • Recipients open Notifications (/notifications).
   • Parents also check Messages.
   • Tip: if the author can see the post but parents cannot, re-check audience and whether the parent account exists.

Role handoff

Staff (Admin/Secretary/Teacher) publish. All roles read Notifications. Parents use Messages for the parent-facing inbox. Events on the school calendar are scheduled separately under School Events.

Common mistakes

• Wrong audience (parents vs teachers)
• SMS credit exhaustion
• Links without https://
• Expecting guardians without parent logins to see Messages

Related

• Communication
• Announcements
• Announcements
• Notifications
• Messages
• School Events