Skip to main content

Email log

School email send log: compose to guardians/students/teachers and track delivery status.

Who can use this​

  • SECRETARY
  • ADMIN

Path​

/secretary/email

Dependencies​

  • Outbound email configured for the school.
  • Recipient pickers need learners/staff present.

Screenshot​

Email log desktop

Email log mobile

Steps​

  1. Open Email log at /secretary/email as SECRETARY.
  2. Click Send email. Enter Subject, Message, Recipients (with Class / Individual pickers as needed).
  3. Review Estimate, then Send email.
  4. Track Sent, Subject, Recipients, Status, Delivery in the table.
  5. Use SMS log when the audience is SMS-only.

Fields and actions​

  • Send email
  • Subject, Message, Recipients, Class / Individual
  • Columns: Sent, Subject, Recipients, Status, Delivery

Common mistakes​

  • Sending before confirming Individual recipient
  • Mixing SMS and email expectations on one channel
  • Ignoring failed Delivery status